Marwa Shehzadi, Sundas Khokhar, Ahsan Ali Ashraf. “Workplace Incivility: A Review of the Literature and Itinerary for Future Research”. Competitive Social Science Research Journal, vol. 3, no. 1, Mar. 2022, pp. 556-7, https://cssrjournal.com/index.php/cssrjournal/article/view/326.